Capgemini
Paris-based global integrator that bought WNS to build agentic AI-powered business operations
What is Capgemini?
Capgemini is a French IT services and consulting group founded in 1967, with more than 340,000 employees before its latest acquisition. It completed the $3.3 billion purchase of WNS, a business-process services firm, in October 2025, with the stated aim of selling agentic AI-run operations: finance, customer service, and procurement processes partly executed by agents. Its earlier acquisition of engineering firm Altran (2020) adds industrial depth. Buyers get global SAP, Salesforce, and Microsoft practices under one contract.
Capgemini works primarily with clients in Manufacturing, Financial services, Insurance, Energy, Public sector sectors. Its primary differentiator is: Business-process outsourcing combined with agentic AI after the WNS deal.
Capgemini tech stack and services
| Service area |
|---|
| ERP Integration |
| Process Automation |
| Agentic AI |
| Managed Services |
| SAP Partner |
Capgemini pricing
Short answer: Capgemini prices its work as follows: outcome-based BPS contracts, fixed-scope programs, and managed services; rates on request. Minimum engagement is not publicly disclosed; a discovery call is required.
| Engagement model | Typical range | Best for |
|---|---|---|
| Fixed-scope project | Quoted per project | A well-defined scope |
| Managed services | Monthly fee; not public | Running and monitoring live systems |
Capgemini pros and cons
| Advantages | Things to consider |
|---|---|
| +Can take over an entire process, not just build the integration. | -Integrating WNS (acquired October 2025) is still under way |
| +SAP depth for AI inside finance and supply chain. | -Outsourcing-style contracts are long and heavy for a first AI test |
| +Altran engineering heritage for industrial clients. | -Pricing is rarely competitive for a single-workflow pilot |
| +Global delivery for multi-country rollouts. |
Capgemini vs alternatives
How Capgemini compares to the other top AI Integration Services providers.
| Company | Best for | Key difference | Rating | Compare |
|---|---|---|---|---|
| Tensorway | Buyers who want a priced pilot before a... | Fixed-price audit and pilot, with the per-request API cost modeled before rollout | 4.8 | Full comparison |
| Provectus | AWS-centric companies adding generative AI. | AWS Premier Tier status with a gen-AI practice built around Bedrock | 4.6 | Full comparison |
| Slalom | Mid-size and large firms on several platforms at... | Partner depth across Snowflake, Microsoft, Salesforce, and OpenAI in one firm | 4.5 | Full comparison |
| Neurons Lab | Banks and insurers piloting AI agents. | AWS Generative AI competency combined with a financial-services client base | 4.5 | Full comparison |
| deepsense.ai | Teams needing RAG and evaluation done properly. | Evaluation frameworks that test model output before it reaches users | 4.5 | Full comparison |
| RTS Labs | U.S. firms needing onshore-only delivery. | All-U.S. engineering team and early MCP integration work | 4.4 | Full comparison |
| Coastal Cloud | Salesforce customers rolling out Agentforce. | Summit-tier Salesforce practice concentrated on Agentforce and Data Cloud | 4.4 | Full comparison |
| Hitachi Solutions | Dynamics 365 shops adding Copilot. | A practice that works only on Microsoft technology, centered on Dynamics 365 | 4.4 | Full comparison |
| Datatonic | Companies whose data already lives in BigQuery. | Google Cloud focus with LLMOps tooling for monitored production models | 4.3 | Full comparison |
| Quantiphi | Large document-heavy programs on Google Cloud or AWS. | Partner-of-the-year history with both Google Cloud and AWS on AI work | 4.3 | Full comparison |
| Addepto | Manufacturers connecting AI to engineering data. | Integration work with industrial systems such as SCADA, CAD, and PLM | 4.3 | Full comparison |
| Master of Code Global | Support teams adding chat or voice agents. | Dedicated conversation designers working beside the engineers | 4.3 | Full comparison |
| Perficient | Mid-market Salesforce or Microsoft customers. | Agentforce capability expanded through the Kelley Austin acquisition | 4.2 | Full comparison |
| Avanade | Large Microsoft-standardized enterprises. | Microsoft-only scale, with Accenture as majority owner | 4.2 | Full comparison |
| Grid Dynamics | Retailers adding agentic commerce features. | Packaged agentic platforms (GAIN) sitting on top of custom engineering | 4.2 | Full comparison |
| Thoughtworks | Engineering-led teams with strict code standards. | Engineering practice reputation applied to AI-first delivery | 4.2 | Full comparison |
| Deloitte | Regulated enterprises needing audit-grade controls. | Risk, audit, and regulatory teams working next to the integrators | 4.1 | Full comparison |
| EPAM Systems | Enterprises with multi-year engineering budgets. | Engineering capacity across Europe, India, and the Americas for long AI programs | 4.1 | Full comparison |
| Globant | Buyers wanting subscription pricing on AI delivery. | AI Pods priced by output or consumption instead of hours | 4.1 | Full comparison |
| InData Labs | Smaller budgets, analytics and document AI. | Predictive analytics depth at mid-band European rates | 4.1 | Full comparison |
| Persistent Systems | Cost-conscious enterprises with offshore teams. | Offshore engineering scale with its own gen-AI delivery platform | 4.0 | Full comparison |
| SoftServe | Document AI projects on Google Cloud. | Google Cloud Premier status with Document AI expertise | 4.0 | Full comparison |
| Azumo | U.S. startups wanting nearshore AI engineers. | Latin American engineers working U.S. hours | 4.0 | Full comparison |
| STX Next | Python-heavy product teams. | Python engineering depth applied to AI and data work | 4.0 | Full comparison |
| Miquido | Consumer apps adding AI features. | Product design and mobile skills around the AI work | 3.9 | Full comparison |
| Koombea | Product teams wanting fixed-scope AI sprints. | Story-point-scoped AI Pods in two-week cycles | 3.9 | Full comparison |
| ScienceSoft | Tight budgets needing a small first project. | Lowest published entry point on this list ($5K Clutch minimum) | 3.9 | Full comparison |
| Svitla Systems | Long-term AI team extension. | Dedicated teams split across Latin America and Eastern Europe | 3.9 | Full comparison |
| Coherent Solutions | Product companies needing steady engineering capacity. | Three decades of product engineering with a data and AI practice | 3.9 | Full comparison |
| N-iX | Enterprises connecting AI to SAP data. | SAP, Snowflake, and Palantir partnerships in one engineering firm | 3.9 | Full comparison |
| Vention | Funded startups needing AI developers fast. | Large developer pool for startup and scale-up teams | 3.8 | Full comparison |
| Itransition | Companies bundling AI with wider IT work. | AI/ML center of excellence within a wide IT services catalog | 3.8 | Full comparison |
| LeewayHertz | Buyers open to a platform-based build. | ZBrain platform for assembling enterprise AI apps | 3.8 | Full comparison |
Capgemini FAQ
What is Capgemini?
Paris-based global integrator that bought WNS to build agentic AI-powered business operations
How much does Capgemini charge?
Pricing model: outcome-based BPS contracts, fixed-scope programs, and managed services; rates on request. Minimum engagement is not publicly disclosed. A discovery call is required to get project-specific quotes.
What tech stack does Capgemini use?
Capgemini works with SAP, Salesforce, Microsoft Dynamics 365, ServiceNow, Azure OpenAI, Google Cloud. Primary industries served include Manufacturing, Financial services, Insurance, Energy, Public sector.
Is Capgemini right for enterprise?
Best for: global firms outsourcing AI-run back-office processes. Team size: 340,000+. Key consideration: Integrating WNS (acquired October 2025) is still under way.
What are the best Capgemini alternatives?
The best alternatives to Capgemini depend on your use case. Top options are:
- Tensorway: fixed-price audit and pilot, with the per-request API cost modeled before rollout
- Provectus: AWS Premier Tier status with a gen-AI practice built around Bedrock
- Slalom: partner depth across Snowflake, Microsoft, Salesforce, and OpenAI in one firm
Compare Capgemini with other AI Integration Services providers
Verify all details directly with Capgemini before making a decision.